Qontrolshift is fully committed to complying with the General Data Protection Regulation (GDPR). We respect your privacy rights and have implemented comprehensive measures to ensure the protection of your personal data. This page outlines how we comply with GDPR requirements and how you can exercise your rights.
Under GDPR, the roles are defined as follows:
We have Data Processing Agreements (DPAs) in place with all our clients to ensure proper handling of personal data.
We process personal data based on the following legal grounds:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request.
If you believe any information we hold about you is incorrect or incomplete, you have the right to request correction of this data.
Also known as the 'right to be forgotten', you can request deletion of your personal data under certain circumstances.
You can request that we limit the processing of your personal data in certain situations.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You can object to processing of your personal data in certain circumstances, including processing for direct marketing.
We implement state-of-the-art security measures to protect your data:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
We conduct Data Protection Impact Assessments (DPIAs) for new processing activities that are likely to result in high risk to individuals. This includes assessments for new features, changes to data processing operations, and adoption of new technologies.
To exercise any of your GDPR rights, you can:
We will respond to your request within 30 days. In complex cases, we may extend this by an additional 60 days, but we will inform you of any extension within the first 30 days.
For any GDPR-related inquiries or to exercise your rights:
Email: [email protected]